cricetx Terms and Conditions
Please read all our policies, restrictions, and terms carefully before using this platform.
1. Introduction and Applicability
These Terms and Conditions ("Terms") apply to the use of the cricetx platform and all its services. Please read the following terms carefully.
Purpose of the Terms
These Terms form a legal agreement between cricetx ("we", "our", "platform") and the user ("you", "member"). By using our services, you are bound by all provisions of these Terms. cricetx provides an online casino and sports betting service in the Bangladesh market, and these Terms have been established to ensure fair and safe use of that service.
We reserve the right to modify these Terms at any time due to changes in applicable law or business needs. Updated Terms will take effect from the date of publication, and your continued use of the platform will be considered acceptance of the revised Terms.
2. Eligibility and Account Registration
The following eligibility requirements must be met to create and use an account on cricetx.
Age and Eligibility
- You must be 21 years of age or older ("for 21+ only").
- You must be a legal resident of Bangladesh.
- You are not a resident of any restricted country or territory.
- You are of sound mind and are using this platform voluntarily.
- You are not an employee of cricetx or a member of their family.
Account Registration Rules
Each person may create only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
- Accurate and complete information must be provided at the time of registration.
- Your personal details such as name, address, and date of birth must be truthful.
- It is your responsibility to keep your account password secure.
- Sharing account details with anyone else is prohibited.
- Documents required for identity verification (KYC) may need to be provided.
3. Deposit, Withdrawal and Payment Policy
The following policies apply to deposits and withdrawals on cricetx. All transactions are conducted in Bangladeshi Taka (৳).
Deposit Rules
- Minimum deposit amount: ৳200 (per method).
- Supported payment methods: bKash, Nagad, Rocket, Upay, bank transfer.
- Deposited funds are generally credited to your account instantly.
- You may only use a payment account registered in your own name.
- Deposits through third parties are strictly prohibited.
Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: 5–30 minutes.
- Withdrawal requests are processed only after verification.
- Withdrawals can only be made through the same method used for the deposit.
- Withdrawals may be delayed if KYC verification has not been completed.
- Additional verification may be required for unusual transactions.
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳200 | ৳800 | 5–30 minutes |
| Nagad | ৳200 | ৳800 | 5–30 minutes |
| Rocket | ৳200 | ৳800 | 5–30 minutes |
| Upay | ৳200 | ৳800 | 5–30 minutes |
| Bank Transfer | ৳200 | ৳800 | 5–30 minutes |
4. Bonus and Promotion Terms
cricetx offers various types of bonuses and promotional offers. These benefits are subject to the following terms.
Welcome Bonus
New members will receive a 150% bonus on their first deposit up to ৳5,000. To withdraw the bonus, you must wager the total bonus amount 20 times (20x wagering requirement).
- Example 1: Deposit ৳1,000 → Bonus ৳1,500 → Total balance ৳2,500.
- Example 2: Deposit ৳8,000 → Bonus ৳5,000 (maximum limit) → Total balance ৳13,000.
- The welcome bonus applies only once per account.
- After activating the bonus, wagering must be completed within a specified time period.
General Bonus Policy
- Bonuses cannot be withdrawn until the wagering requirement is met.
- If one bonus is active, another cannot be used at the same time (unless specifically stated otherwise).
- Some games may not count toward bonus wagering.
- cricetx reserves the right to cancel bonuses and associated winnings if bonus terms are violated.
- cricetx may modify or cancel bonus offers at any time.
VIP Program Terms
The cricetx VIP program has 5 tiers, each offering weekly cashback:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.3% weekly cashback.
- Gold: up to 0.5% weekly cashback.
- Platinum: up to 0.6% weekly cashback.
- Diamond: up to 0.8% weekly cashback.
Advancement through VIP tiers depends on your ongoing participation and activity. Cashback is calculated every Monday and can be withdrawn without any wagering requirement.
5. Fair Play and Prohibited Activities
cricetx is committed to ensuring a fair and transparent environment for all members. The activities described below are strictly prohibited.
Prohibited Activities
- Bonus abuse or bonus hunting.
- Cheating, fraud, or use of software manipulation.
- Operating multiple accounts.
- Using the platform for money laundering.
- Colluding with other members to place bets.
- Using automated bots or scripts.
- Exploiting system vulnerabilities to gain an unfair advantage.
Consequences of Violations
- Account temporarily or permanently suspended.
- Illegally obtained bonuses and winnings cancelled.
- All deposited funds forfeited.
- Legal action taken where necessary.
- Report filed with anti-money laundering authorities.
We monitor every transaction and gaming activity, and take immediate action when irregular activity is detected.
6. Privacy and Security Policy
Protecting your personal information and financial data is our highest priority.
Data Protection
cricetx uses SSL encryption technology to keep all your personal and financial information secure. We do not sell your information to third parties. Information may only be shared where necessary for service operations and to meet legal obligations.
- All transactions are secured through SSL encryption.
- Financial data is stored on encrypted servers.
- Regular security audits are conducted.
- Accounts may be automatically locked upon detection of suspicious activity.
For more information, please read our Privacy Policy.
Account Security Responsibility
It is your own responsibility to ensure the security of your account. Please follow the guidelines below:
- Use a strong and unique password.
- Never share your login details with anyone.
- If you log in on a public device, log out when your session ends.
- If you notice any unusual activity on your account, contact support immediately.
7. Responsible Gaming Policy
cricetx believes that gaming should be for enjoyment. We are always committed to ensuring responsible gaming.
Our Responsible Gaming Tools
cricetx provides the following features for members:
- Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
- Betting Limits: Keep your betting amount within a limit over a set period of time.
- Break Option: Temporarily suspend your account for a set period.
- Self-Exclusion: Close your account long-term if needed.
To learn more, visit our Responsible Gaming page.
8. Intellectual Property and Content Rights
Copyright and Trademark
All content on the cricetx website — logos, designs, text, graphics, software, and other materials — is the exclusive property of cricetx and is protected under applicable laws in Bangladesh. Any use, reproduction, or distribution of this content without permission is strictly prohibited.
- No part of the platform may be copied or republished.
- Using the cricetx name or logo for commercial purposes is prohibited.
- Game software remains under the intellectual property of the respective developers.
Third-Party Content
Games available on our platform are operated by third-party game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. The content and terms of these games are subject to the respective provider's policies.
9. Limitation of Liability
Service Limitations
cricetx provides its services on an "as is" basis. We are not responsible for the following:
- Losses caused by internet connection issues.
- Temporary service disruptions due to technical errors.
- Errors in third-party game software.
- Issues with the member's own device or network.
- Financial losses arising from gaming.
We always strive to provide reliable service, however temporary disruptions may occur due to technical reasons.
Changes to Terms and Conditions
cricetx reserves the right to change these terms and conditions at any time. Members will be notified by email or through the platform in the case of important changes. Continued use of the platform after changes constitutes acceptance of the new terms and conditions.
10. Account Closure & Dispute Resolution
Account Closure Process
You may voluntarily close your account at any time. To do so, please contact our support team.
- Withdraw all valid balances before closing your account.
- Active bonuses remaining in a closed account will be cancelled.
- cricetx may close any account due to a violation of the terms and conditions.
- Even after account closure, information will be retained to meet legal and regulatory obligations.
Dispute Resolution Process
In the event of any dispute or complaint, take the following steps:
- Step 1: Report the matter through our 24/7 live chat support.
- Step 2: If the issue is not resolved via live chat, write to [email protected] with full details.
- Step 3: Our dispute resolution team will respond within 7 business days.
We are committed to resolving all disputes fairly and impartially.
Have more questions?
If you have any questions about these terms and conditions, our support team is always ready to help. Visit our FAQ page or contact us directly.
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