For ages 21+

Responsible Gaming at cricetx — Your safety is our priority

cricetx believes that recreational gambling should always be safe and controlled. Our responsible gaming tools help you set limits, take breaks, and get support when needed.

Why Responsible Gaming Matters

Online gaming is a great source of entertainment — but when play goes out of control, it can have a negative impact on personal and family life. cricetx is always by your side to make sure gaming remains a source of enjoyment only.

Self-Exclusion

Exclude yourself from your account temporarily or for an extended period. Activating self-exclusion will completely block login for a set period and no betting will be possible.

Deposit Limit

Set a maximum deposit amount per day, per week, or per month. Once a limit is set, it cannot be increased before the designated period ends — it can only be reduced.

Time-Out Break

Set a time-out from 24 hours to 30 days. During this period your account will be inactive and promotional emails will also be paused.

Session Time Limit

Set a time limit for each gaming session. When the set time runs out, a warning message will automatically appear and you will be logged out if needed.

Betting History Review

View your complete deposit, withdrawal, and betting history from your account at any time. Analyse your spending patterns to make informed decisions.

24/7 Support Team

Our Bengali-speaking support team is with you at any time. Get help with any responsible gaming questions or concerns via live chat or email.

21+

Opening an account and playing at cricetx is only permitted for those aged 21 or above.

21+ Age Verification and Underage Protection

cricetx provides services exclusively to individuals aged 21 or above, in line with Bangladesh law and ethical standards. Age verification is mandatory at registration. If you suspect someone close to you is gambling online while underage, please notify our support team immediately.

National ID card required for age verification at registration
Suspicious accounts are automatically suspended
Accounts of underage users are permanently closed
Use of family filtering and parental controls is recommended

Recognise the Signs of Problem Gambling

Ask yourself the questions below. If more than one answer is yes, contact our support team right away.

Problem gambling is a serious mental health issue. It is not a matter of shame — seeking help is a sign of courage.

💸 Financial pressure

Are you placing more bets to recover money lost in betting? Are you taking out loans or using family money?

😟 Emotional distress

Do you feel restless or irritable when you cannot play? Are you using gambling as a way to relieve stress?

🤫 Secrecy

Are you hiding your gaming activity from family or friends? Are you lying about how much you are spending?

⏳ Loss of time control

Are you unable to stop playing even when you want to? Are you unable to give time to work, studies, or family?

How to Use Protection Tools

Make your gaming experience safer in just a few steps from your cricetx account.

Log in to your account

Access your account on cricetx and go to the "Account Settings" section from the top menu.

Open the "Responsible Gaming" tab

On the settings page, select the "Responsible Gaming" tab.

Set your preferred limits

Choose the option you need from deposit limit, session time limit, or time-out, and enter the amount or duration.

Confirm

Confirm your set limits. Reducing a deposit limit takes effect immediately; increasing it will take effect after 72 hours.

🔒 Activate Self-Exclusion

Activating self-exclusion will completely close your account for a set period (from 7 days up to 1 year). During this time no deposits, bets, or logins will be possible. Self-exclusion cannot be cancelled before the period ends. For permanent self-exclusion, contact the support team directly.

📩 Get Support

If you feel that gaming is going out of control, please contact our 24/7 live chat without delay. Our trained Bengali-speaking team will assist you with complete confidentiality. You can also reach us by email: [email protected]

Core Principles of Responsible Gaming

cricetx believes that building a safe gaming culture is the responsibility of both the platform and the players.

Entertainment is the main goal

Gaming is always for entertainment. Never use gaming as your sole source of income or as a way to solve financial problems.

Make informed decisions

Only bet money that you can afford to lose without affecting your daily life. Set a budget in advance and stick to it.

Play with a healthy mindset

Avoid gaming when drinking, under stress, or excessively tired. Play when you are well and in a normal state of mind.

Maintain a balanced lifestyle

Keep a balance between work, family, social relationships, and leisure. Gaming is just a small part of life.

Accept losses

Wins and losses are a normal part of gambling. It is never right to place more bets in an attempt to recover lost money.

Account Protection

Do not share your login details with anyone. Account sharing is prohibited and this is for the protection of both you and your family.

Responsible Gaming FAQ

Answers to common questions about responsible gaming are provided below.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this delay is intentional to prevent impulsive decisions.

Your remaining balance is kept safe during self-exclusion. You can withdraw it once the self-exclusion period ends and your account is reactivated. The minimum withdrawal amount is ৳800 and processing takes 5-30 minutes.

Time-out is a short-term break (usually 24 hours to 30 days) that you can take yourself, and your account reactivates automatically when it ends. Self-exclusion is a stricter and longer-term measure — it cannot be cancelled before the period ends and can be set from 7 days up to permanently.

If you are placing more bets to recover lost money, hiding your gaming from family, cutting into bill or food budgets to play, or feeling restless when you cannot play — these are signs of a problem. In that case, contact our 24/7 live chat or email us at [email protected] right away.

Yes. Age is verified at registration using a national ID card or birth certificate. Suspicious accounts are temporarily suspended for additional verification. If a user is confirmed to be underage, the account is permanently closed and deposited funds are returned.

No. Setting a deposit limit or session time limit does not close your account — it only restricts activity within the set boundaries. Only time-out and self-exclusion deactivate the account, but it reactivates again once the period ends.

Enjoy Safely cricetx

Enjoy the best games on cricetx today with responsible gaming tools enabled. Check our FAQ to learn more or contact support directly.